Business Process Management (BPM) is an ongoing activity that measures businesses by analysing, modelling frameworks, executing strategies, making improvements and monitoring processes. It is a systematic approach to improve an organisation’s business process. It simplifies the workflow within an organisation and includes Continuous Process Improvement (CPI) methodologies to optimise business productivity.
BPM helps to:-
- Accelerate completion of tasks and business activities through coordinating capabilities.
- Manage agility with confidence.
- Add more value to business processes.
- Optimises business productivity effectively and efficiently.
BPM is important for three major reasons that any business needs to incorporate into its procedures.
- Agility – it is important that businesses are capable of adapting to changes within the business environment. BPM ensures that business processes are agile, which helps organisations to modify and adapt to the consistent changes by deploying the best possible course of action.
- Visibility – it uses methodologies which provide a real-time scenario of businesses by automating the business process, monitoring business performance and identifying necessary changes. It incorporates transparency in business process by providing a better understanding. Also providing direction to modify and monitor the organisational structure.
- Efficiency – it reduces costs by increasing productivity in the business. It determines functioning of business processes under optimal conditions by making adjustments wherever necessary. It reduces rework and redundancies in tasks and enhances productivity.
Business Process Management accelerates business profitability with three major elements – agility, visibility, efficiency. It ensures that business processes are aligned with business or organisational objectives.