Customer Relationship Management (CRM) CRM systems manage the interaction between an organisation and its customers. Organisations use CRM to automate the process of sales & marketing and after-sales services. Sales & Marketing Teams use CRM to increase customer satisfaction and revenue by creating a central repository of customer data that can be used by all…
Tag: Enterprise Resource Planning
Enterprise Resource Planning (ERP) Implementation process steps
Enterprise Resource Planning (ERP) systems focus on all complex business process such as marketing, sales, production, customer service, human resource, accounting, etc. An ERP implementation process starts by selecting the right software for the organisation selecting the right one based on their specific requirements. A project management team is assigned to successfully install the software….
What is Enterprise Resource Planning (ERP) and why do you need it?
Enterprise Resource Planning (ERP) is an integrated process that helps an organisation to manage diverse functions. ERP manages financials, supply chain, operations, reporting, manufacturing, and human resource activities. ERP software integrates these functions into a complete system to streamline processes and information across the whole organisation. Effective ERP management allows various departments to communicate and…